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What is biz?
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Welcome to biz!
Australia's peer-to-peer marketplace app dedicated to offering the most simple and secure rental process.
biz was born out of a desire to make joining the circular fashion economy and renting clothing as safe and accessible as possible.
How does it work?
It only takes a few minutes to set up your lender profile! Then you're ready to list and rent.
HOW TO LEND:
1. List your item - Select the category, upload photos for your listing - can easily showcase your Instagram photos
2. Choose a price you are comfortable with renting out your item - we recommend 20-30% of RRP
3. Receive bookings
4. Post the item
5. Get paid & review your borrower
6. Rent it out again!
HOW TO RENT:
1. Browse all the listings on the app and find your dream outfit
2. Receive your item and enjoy your new look!
3. Return your item
4. Rate and review your lender
5. Rent a new outfit!
How much does it cost?
It is free to post rental listings so list any items you are willing to rent! We charge a 10% service fee, this is charged to the lender only and is deducted from the rental listing price after a successful rental transaction has occurred.
How do I make changes to a booking?
If you need to make any changes or cancel a booking. Please contact us at support@biztheapp.com or direct message on Instagram @biztheapp
Please note our cancellation policy as you may be subject to cancellation fees.
What are the rental conditions e.g. damages, refunds, cancellations, cleaning etc?
Our mission is to make turning your wardrobe into a biz as easy as possible. In order to do so we have created a general rental agreement that all users are bound to when making a booking. This includes a requirement of government issued identification to be provided. Please visit biztheapp.com/terms for the full rental agreement.
Can I contact the lender/borrower through the app?
Please contact us on Instagram @biztheapp or via our email support@biztheapp.com and we will contact the lender/borrower on your behalf for security purposes.
Tell me more about the contactless experience
To support our contactless experience, we have eliminated the need for pick-ups, try-ons or bonds. We have implemented a secure rental agreement for all users to adhere to. So as a borrower all you have to do is Rent, Wear and Return. As a lender all you have to do is Post, Clean and Repeat!
I have some feedback/features I would like to see in the app
We would love to hear from you!
Please contact support@biztheapp or via Instagram @biztheapp
